Optimize The Financial Health of Your Practice

With Revenue Cycle Management Services Tailored For Medical Professionals

PLatform agnostic,
Full service solutions

Specialized Expertise with
Proven Results

Customized Service
Targeting Your Pain Points

Regular checkups and a healthy lifestyle are just as important for your practice’s financial heath as they are for your patients. That’s why The Viability Company takes a workflow-based, full-service approach to revenue cycle management for providers, helping you understand and optimize the performance of your revenue cycle process. Schedule an appointment with us for your practice "wellness visit" where we can address your revenue cycle concerns and bring workflow peace of mind.

How it works

  1. Assessment + Diagnosis - Whether you need help with specific challenges or a full workup to identify inefficiencies, our team can evaluate every step from patient registration to final payment, to optimize your collections and minimize financial risk.

  2. Prescription - Our experts will advise based on what they see and help you implement whatever changes are needed to improve your cash flow. Our approach is not limited by patient financial services platforms or billing and claims platforms.

  3. Ongoing Support - Our team is here to guide you through continuous improvements to your revenue cycle process, establishing crucial key performance indicators, and building a consistent, trustworthy cash collection model.

We’re Here for you!

Our team of experienced leaders each have 25+ years experience in the revenue cycle space. We are highly trained in the unique challenges of all sizes of physician practices, both integrated and independent, ensuring compliance, accuracy, and efficiency at every stage.

We work with all specialties (including Orthopedic, Cardiology, Primary Care, Hospitalist) and have special focus on:

  • Post-Acute Care

  • Wound Care

  • Principal Illness Navigation

  • Chronic Care Management

  • Remote Patient Monitoring

  • Remote Therapeutic Monitoring

Whether you need comprehensive revenue cycle management or targeted support with specific areas like coding, billing, or claims resolution, we create solutions customized to meet your practice’s needs.

On average, our clients see a 15% increase in collections and a 15% reduction in claim denials, allowing you to focus on what matters most—your patients.

We Can Help With:

Insurance Verification and Authorization

  • Real-time eligibility process assessment

  • Relevant authorization process review

Accurate Coding and Charge Capture

  • Coding review

  • Coding optimization

  • Missed charges review

Claims Submission and Follow-Up

  • First Pass Yield analysis

  • Charge capture workflow review

  • Claims re-submission

Payment Posting and Patient Collections

  • Adjustments including sequestration and interest

  • Post-adjudication patient balances

  • Out-of-network payments

  • Separation of Duty check

Denial Management and Appeals

  • Administrative denial workflow review

  • Medical necessity denial workflow review

  • Recommendations on AI processes to help denial appeal throughput

Compliance Auditing and Reporting

  • Cash reconciliation processes

  • Credit balance analysis and reconciliation

  • Over payment reimbursement model review

  • Coding compliance analysis

Key Performance Indicator (KPI) and 
Dashboard Reporting

  • Daily | Weekly | Monthly report models developed and implemented

  • General Reporting refined to take action

Build a seamless, efficient, and profitable revenue cycle you can trust.

Reduce denials, improve revenue capture, boost staff productivity, eliminate outdated processes, stop revenue leakage, and establish consistency in your revenue cycle performance.

We’re here to clear up the inherent complexities of revenue cycle management and let you get back to delivering quality care to your patients.

PROVIDER SERVICES

MANAGED CARE

Establish profitable payer relationships, Grow your healthcare business, Get back to caring for your patients

FINANCIAL PLANNING
& ANALYSiS

Planning & Budgeting, Integrated Financial Planning, Management & Performance Reporting, Forecasting & Modeling