ALIGN. EQUIP. PERFORM.
Optimize the performance of your essential business relationships.

The business of healthcare
is increasingly about marketplace relationships
Optimizing value, revenue, and cost performance depends on the performance of other upstream and downstream business relationships, as well as your internal operations. Performance excellence requires cross-disciplinary and cross-sector alignment and performance management.
The Viability Company is a multi-disciplinary group of highly experienced healthcare executives who help organizations unleash their full performance potential.
HOW WE MAKE IT HAPPEN
We ALIGN business relationships across organizational and sector boundaries—We help you align objectives, metrics, incentives and processes with upstream and downstream performance partners and inside your organization.
We EQUIP business collaborators with infrastructure, processes, metrics, and talent to work across traditional boundaries and work through traditional conflicts to unleash higher performance.
We help business relationships to PERFORM as needed to achieve desired outcomes for the patient/member and the desired business results for our clients.
HOW WE CAN HELP
Performance Excellence
Clients partner with us to Align and Equip their people, processes and systems to achieve higher service quality, improved patient/member satisfaction, lower administrative and medical cost, and scalable and sustainable operations. We excel in large-scale performance improvement initiatives focused on customer value.. We can help you identify the root causes of performance issues and execute long-term, sustainable solutions
Payer Networks
The relationship between payers and network providers is truly essential. Health plans and carve out benefit managers achieve speed to market and efficiency by partnering with us to build managed care provider networks. We have the talent, experience and data management infrastructure to deliver multi-market regional and national networks. Medicare, Medicaid Tricare and Commercial, we’ve done them all.
Managed Care Contracting
We leverage decades of managed care experience and provider contracting skills to improve your managed care contract revenue streams. We improve the rates and terms in your current payer agreements and contract with key payers that are not currently in your payer mix.
HIGH IMPACT BUSINESS PERFORMANCE EXPERTS
We excel in helping companies
achieve higher performance.
The Viability team is comprised of successful operators with real-world results. The experience and relationship capital gained from our cross-sector work is a core asset in and of itself. Each client we serve benefits from our first-hand knowledge of other sectors in the market and our ability to create alignment across traditional boundaries.
MEET OUR STAFF
We are a group of highly
experienced healthcare executives

Kerry Hart
Founder and CEO

Pat Sheridan
Principal

Melinda Mitrovic
Principal

Clay Bittner
Principal

Jeanell Austin
Principal

Adam Middleton
Principal